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Contact American Airlines with compliments, concerns and questions about your past travel. Use the online Customer Relations form for a faster response than sending a letter through the mail.
Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.
American Airlines Group. 1 Skyview Drive, MD 8B351. Fort Worth, TX 76155. investor.relations@aa.com. (682) 278-0999. For Customer Relations inquiries, please visit: www.aa.com/customerrelations. Print this page. Email Alerts.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Contact American. Receipts and refunds. FAQs. Agency reference. Cargo, Opens another site in a new window that may not meet accessibility guidelines. Bag and optional fees. Customer service and contingency plans. Conditions of carriage. About American. About us. We're hiring! Join our team, Opens another site in a new window that may not meet ...
How can we help you? Send us your comment, question or suggestion, or make a request. We'll be in touch as soon as we can.
Email your Refunds question or comment to us. Travel Agencies with ARC/IATA or BSP may request travel agency refunds by selecting the appropriate email subject listed below. Ticket Number*
