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Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
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Chat with us . Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions. AAdvantage ® program FAQ Customer service FAQ Reservations and tickets FAQ
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
Phone numbers: +57 605 431 2768 - +57 605 431 2020 - +57 314 593 7004 - +57 316 830 2577 Hours: Monday to Friday 08:00 to 12:00 and 14:00 to 18:00. Saturdays 09:00 to 13:00.
United Customer Contact Center. If you’d like to buy a ticket or change existing reservations or tickets, start by choosing your current location from the list below. You can always purchase tickets without a service charge on united.com.
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