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Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
- Receipts and Refunds
Tickets and fees. Request a receipt for tickets, fees and...
- Reservations and Ticket Changes
You can do many of the things you call us about online or in...
- Contact American
Get quick answers to your travel questions 24 / 7 with...
- Customer Service FAQs
The 24-hour refund policy applies to all ticket types, but...
- Special Assistance
Request wheelchair service; Notify us you’re traveling with...
- AAdvantage Account Service
Contact American; AAdvantage® customer service; AAdvantage®...
- Admirals Club
Contact American; Admirals Club; Admirals Club How to...
- Technical Support
Contact American; Technical support; Technical support Help...
- Receipts and Refunds
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online:
Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.
Service charge for booking through Reservations To cancel your trip, find your trip online or log in to your AAdvantage® account. Find your trip
Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
United Customer Contact Center. If you’d like to buy a ticket or change existing reservations or tickets, start by choosing your current location from the list below. You can always purchase tickets without a service charge on united.com.
