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It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.
- Receipts and Refunds
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- Reservations and Ticket Changes
You can do many of the things you call us about online or in...
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- Customer Service FAQs
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- Receipts and Refunds
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: View your trip details. Choose your seats.
Find helpful information if your trip includes 1 or more flights with our partner airlines. British Airways Finnair
Contact Customer Relations. Call us. Reservations and ticket changes. Come see us. Ticket sales centers. Products and programs. Payment options.
Refund Customer Service Hours: Monday - Friday 8:30 a.m. - 12:30 p.m. and 1:30 p.m. - 4:30 p.m. (Central Time) Fax: 800-892-3447; International Fax: 480-693-2759
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
FAQs: Answers to frequently asked questions on aa.com and when traveling with American.