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  1. Scammers might send you a 'phishing' email that looks like it's from Air New Zealand. They might also post on social media pretending to be us. Their goal is to steal your personal information or Airpoints™ login details.

  2. 21 paź 2021 · Air New Zealand says it is aware of an email scam currently circulating in New Zealand. "The email may appear to be from our Airpoints™ team and contain some Airpoints Dollars™. This...

  3. Submit a complaint to Air New Zealand through their online form and receive a prompt response from their customer care team.

  4. 20 paź 2021 · If Air New Zealand customers receive an Airpoints scam email they should not click on any links and delete the message.

  5. Chat with us 24/7. The fastest way to get help from our customer care team is to use our live chat. Ask Oscar to connect you with one of our friendly team. Chat now. Still need help? Reach out to us. Contact now.

  6. We're sorry if we've sent you an unwanted email. Fortunately, it's easy to update your email settings online. If you're an Airpoints member, you can tell us your preferences and choose specific emails you'd like to receive.

  7. Share your experience with Air New Zealand and help us improve our service. Fill out our online feedback form and get a response within 24 hours.

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