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Find your trip or travel credit. When you book a trip on American, you’ll receive a unique 6-digit confirmation code made up of letters. It's also known as a record locator. Example confirmation code: JCQNHD. You can find your confirmation code on your confirmation email or boarding pass.
- Find Your Trip
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- Reservations and Ticket Changes
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- Find Your Trip
Manage your United Airlines reservations. View a trip using your confirmation number or MileagePlus number.
United Customer Contact Center. If you’d like to buy a ticket or change existing reservations or tickets, start by choosing your current location from the list below. You can always purchase tickets without a service charge on united.com.
If you do not see your country listed, call our main English language number, 1-800-UNITED-1 (1-800-864-8331). We also have reservation numbers in other languages. Customers who use TDD or TTY devices should call 1-800-323-0170. MileagePlus members can call the MileagePlus Service Center at 1-800-421-4655.
Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
To find your ticket number, check the email we sent you when you booked your trip, your cancellation email, or your credit card statement. Your ticket number is a unique 13-digit number that identifies your reservation. The first 3 digits of your ticket number are the airline code, which is always ‘001’ for American Airlines.
