Search results
30 sty 2024 · The airline announced the layoffs to create a new Customer Success team that will provide more convenient, elevated support to customers with complex travel needs. The impacted employees work in Phoenix and Dallas-Fort Worth and will get severance and job placement support.
29 sty 2024 · American Airlines Group Inc. will lay off 656 employees who help passengers with lost luggage and other travel problems as their jobs are consolidated into other teams.
WARN layoff notices nationwide at American Airlines, Piedmont Airlines, Envoy Air, PSA Airlines, and US Airways available here.
2 lut 2024 · The airline announced the layoff of hundreds of customer service-related positions as it reorganizes its support team. The new structure will consolidate customer service assistance into one team, according to USA TODAY.
30 sty 2024 · American Airlines is consolidating its customer resolution team which means its laying off hundreds of workers. It's the latest company to announce a workforce reduction in 2024.
In a strategic move intended to optimize and enhance customer service, American Airlines announces it will lay off 8.2 percent of its customer service-related workforce.
29 sty 2024 · American Airlines Group Inc. will lay off 656 employees who help passengers with lost luggage and other travel problems as their jobs are consolidated into other teams.
