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Looking For Help? How do I sign up for MyChart? Can I link two accounts? And other frequently asked questions about MyChart.
- Fix Login Issues
If you try to log in unsuccessfully too many times, you...
- Fix Login Issues
If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.
If you have an email address on file then your MyChart username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 866-312-5023 to help you regain access to your MyChart account.
login. To ensure that your account stays secure, even if someone else has your username or password, we highly encourage you to turn on the two-step verification. When this feature is turned on, you must enter a code that is sent to you by email or text message to log in to MyChart, in addition to using your username and password.
What happens now? Reminder: If you receive an email that your account has been deactivated, please contact the MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: submit an online form to reactivate your account.
If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account.
You cannot get the link sent again, but you can still access self-registration by logging into your MyChart account. On the MyChart homepage, click on the green “self-registration” button. If you do not have a MyChart account, sign up here.
