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  1. Refunds. 10.1 Refundable Tickets. (a) Some Tickets are sold at discounted fares and may be partly or completely non-refundable if you cancel your booking. If you need flexibility, make sure you pick a Ticket type which suits your needs.

  2. Economy doesn't have to be one-size-fits-all. In fact, we positively encourage you to be choosy, with three different ways to fly. Pack light and pay less in Light, take a checked bag with more flex in Classic, or treat yourself to Premium check in, priority boarding, and a lovely extra legroom seat in Delight.

  3. 2 mar 2020 · 23kg checked bag (hand luggage only with Light) Upgradeable using Flyer Club Miles (also available with Classic) So why have Virgin Atlantic complicated things and introduced three different products?

  4. Refunds should only be sent to Virgin Atlantic to process if: Tickets are over their 12 months validity; Coupon status on the ticket prevents you from processing in your GDS; Virgin Atlantic has re-issued the travel documents; therefore, coupons are under airline control.

  5. First, check our Refund policy to find out if you're eligible for a refund. If you are unsure of the terms and conditions of your ticket, you can Request a refund quote to find out how much you'd be entitled to.

  6. Virgin Points used to apply the discount will not be refunded, except in the event that VAA’s flight programme or operations are altered, suspended, cut-back or cancelled. In those circumstances we will endeavour to accommodate you in accordance with applicable law.

  7. If your flight was cancelled or the schedule change is more than 3 hours, you can claim a refund of the unused part or parts of your journey. Make sure to detail in the comment box that it’s a refund of the unused part(s) due flight disruption.

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