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On this page, you can send a request directly to the legal team of the European Consumer Centre Germany. We will support you free of charge with two services. general information about your rights, personal help if you have a specific complaint against a trader or service provider.
The procedure for handling complaints is free of charge. BaFin recommends that you file your complaint in writing to the supervised company. Explain your grievance and your problem as precisely as possible.
2 lip 2024 · How Do I Contact Lufthansa With a Complaint? Here are the best ways to reach Lufthansa: Lufthansa Complaints Email. An official Lufthansa complaints email doesn’t exist, or at least it isn’t published. Instead of email, use the appropriate Lufthansa complaints form online.
Free information and assistance to consumers in cases of cross-border conflicts, e.g. flight cancellation compensation, right of withdrawal when shopping online.
28 sie 2017 · In my second post on office/business German we look at how to respond to customer complaints in German. Use these handy phrases to write professional emails.
Find your contact at DHL - we will be happy to answer any of your Customer Service enquiries
14 lut 2015 · Lufthansa’s general customer service number in Germany is +49-69-86-799-799. What is the phone number for Lufthansa special services? If you require special assistance, call (800) 645-3880 or (712) 645-3880 .
