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Service Center. You can contact us in Korean, English, Japanese, or Chinese in any region for information on reservation, ticketing, and our services. You can select the local language of your region. You can call Korean Air from your region with the local rate or free of charge.
- e-Documents
We prepared various forms required for your trip. Print the...
- Notice
Don't miss out on Korean Air's important new announcements,...
- Duty Free Shopping
Find out more about the Duty Free Shopping Services that...
- Explore Menu
Find out what dining services await you on your Economy...
- Service Plan
Find further information about Korean Air’s in-flight...
- In-Flight Wi-Fi
Korean Air Wi-Fi will only be turned on above 10,000 feet....
- Economy
Find out about Korean Air's airport services for Economy...
- Korean Air Services
You will be redirected to the Korean air main page. Would...
- e-Documents
Booking. Self-Service. Manage your tirp yourself. Mileage Calculator. Add a Member. Claim Retro Mileage. Issue Receipt. Flight Confirmation Form. Edit Profile.
Additional Service. Before Redeeming Mileage for Award Tickets. Award Tickets can be issued at Korean Air website or mobile app. Award Tickets can be issued via Award Endorsement from/to a registered family member and Family Plan (pooling mileage among registered family members). You can also use your Award Tickets to purchase a separate seat ...
Check Korean Air's service plan for our customers to provide the best flight service and experience.
Use SKYPASS partner credit cards and earn Korean Air mileage.
The SKYPASS Visa card is the only Visa credit card that allows you to earn up to 1 SKYPASS mile for every $1 in net purchases and double miles on Korean Air ticket purchases! Redeem your SKYPASS miles for free travel rewards and upgrades on Korean Air and our SkyTeam partners.
Please contact your credit card company two to five business days after the refund is approved. Find more information about ticket refund services, ticket refund applications, and refund service charges.