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  1. We have made changes to our customer service phone line. It now includes advanced interactive voice recognition. Chat is also available in English, Spanish, and French without logging in by clicking the chat icon at the bottom right corner of this screen.

    • Contact Us

      The Card Services Center. P.O. Box 71205. Charlotte, NC...

    • The Card Services Center

      For your security, you will be automatically logged out in...

    • Help / FAQs

      To remit payment via mail, please send to: The Card Services...

  2. Enter your Hotwire itinerary number or the last four digits of the credit card you used for booking. To see multiple transactions, you will need to enter the specific itinerary number or credit card number for each one.

  3. How do I access, update, or make changes to my Hotwire account? If you have a Hotwire account, click "My Account" at the top of any page. There, you'll see your profile and be able edit your contact details, email address, password, and email subscriptions. You'll also see past trips, active trips, your HotDollars, and saved searches.

  4. Get subscriber-only offers and price alerts from Hotwire! Hotwire Account Login. Hotwire.com offers discount airfare, hotel rooms, car rentals, vacation packages, cruises and last minute deals.

  5. Your account information and previously booked itineraries are stored on Hotwire's secure Internet servers. As long as you select My Account and sign in, you will have access to your information on any computer.

  6. Cars. What are Hot Rate® Cars? Can I change the car type I booked? How do I take care of any special service requests (e.g., ski racks, hand controls)? Will I need a credit card as a deposit at the car rental counter? See all Cars questions.

  7. Manage your account on your schedule. Check your statements, get account alerts, set up auto pay and more. 24 hours a day.