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  1. Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

    • Help & Contact

      Help & Contact - Your Miles & More Service Team is there for...

    • Login with User ID

      Enter your mobile phone number here so that we can send you...

  2. If you can’t remember which email address you entered, you can log in to your Miles & More account using your service card number instead. You can then check your saved Travel ID, which you can change at any time.

  3. Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

  4. With Miles & More, you can earn Points (Points, Qualifying Points, and HON Circle Points) on every one of your Lufthansa flights, and these will help you achieve frequent flyer status. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter.

  5. The "change password" email link comes through fine, but when I attempt to change the password and request the code to my mobile number to confirm the change of password, the code is not coming through.

  6. Depending on the type of Travel ID you have (with or without Miles & More), you have the following login options: without Miles & More: Travel ID email address and password; with Miles & More: Travel ID email address and password or service card number and PIN

  7. Simply visit our FlyNet® portal using your mobile device on your next flight, log in using your personal Travel ID and select “Free Messaging”. You’re now ready to enjoy chatting above the clouds. You don’t have a Travel ID or Miles & More account yet? Register now.