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If you want to cancel as part of a flight change, go to Manage Bookings and click on Change flight. From there you will be able to change your flight and also cancel your insurance.
Through Manage Bookings you can: Change names and spelling mistakes. Change flight times, dates, and destinations. Change or add seats. Add hold luggage, sports equipment or increase your weight allowance. You can correct spelling mistakes and title changes free of charge.
If they are unable to retrieve your bag before you leave the airport or, if there’s no one available, or you’re pushed for time, you can use our dedicated Baggage Portal to register your bag. You need to make sure you do this within 24 hours of your flight arriving.
Fare & cabin bag options can be selected at the time of booking, or before you check in via Manage Bookings or on our app. You can also do this by contacting our Customer Services Team , but a small additional admin fee may apply if you ask them to do it for you.
This video explains the easyJet hold luggage policy, including your allowances and any costs for exceeding them. Remember, although there is a charge for each hold item, it's always cheaper to book hold luggage online or via our customer service team before you arrive at the airport.
The directory provides easy access to companies that specialise in providing cover for pre-existing medical conditions. The directory can be accessed at www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory or by calling 0800 138 7777.
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