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  1. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  2. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  3. Did you know? You can easily resolve some of your queries yourself. Miles & More Self Services. This information has helped many of our members. All help articles. Help & Contact - Your Miles & More Service Team is there for you.

  4. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.

  5. Your service card number can be found in your registration confirmation email. You can also find it: · In your account on the Miles & More website or in the app under “Card” · On your Miles & More Credit Card (if you have one) · In your Austrian Airlines, Brussels Airlines, Lufthansa and SWISS accounts PIN/password

  6. Contact American. Reservations and ticket changes. Manage your trip online and save time. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online:

  7. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.