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Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
- Receipts and Refunds
American Airlines Attention: Passenger Refunds 4000 E. Sky...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
Get quick answers to your travel questions 24 / 7 with...
- Customer Service FAQs
If you bought your American Airlines ticket directly from...
- AAdvantage Account Service
Contact American; AAdvantage® customer service; AAdvantage®...
- Cars, Hotels and Activities
Contact Phone Hours (CT) Avis, Budget & Payless Toll free:...
- Lost and Found
Contact American; Lost and found; Lost and found Where did...
- Trip Insurance
Contact American; Trip insurance; Trip insurance How to...
- Receipts and Refunds
Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
Use AAdvantage® miles to book hotel stays. AAdvantage® status members and AAdvantage® credit cardmembers use fewer miles when logged in. Transactions on this site do not qualify as purchases from American Airlines for purposes of earning bonus miles.
Your ticket number is a unique 13-digit number that identifies your reservation. The first 3 digits of your ticket number are the airline code, which is always ‘001’ for American Airlines. Example ticket number: 001234567890
Contact us. Send a message. All fields are required. Concierges are standing by 24/7 for urgent matters, and are also available for general inquiries or feedback. For urgent after-hours issues on existing reservations, please include "urgent" in the subject along with your confirmation code.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Contact a Rocketmiles concierge by email: concierge@rocketmiles.com or phone:1-855-355-7625 (US), (+1) 773-257-7680 (International).