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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Receipts and Refunds
If you bought your ticket from a travel agent or on another...
- Reservations and Ticket Changes
Log in to your account. Worldwide phone numbers. You may be...
- Contact American
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- Customer Service FAQs
If you're an AAdvantage ® member and canceled your flight on...
- Special Assistance
To make accessibility arrangements, call us for help:...
- AAdvantage Account Service
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- Admirals Club
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- Technical Support
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- Receipts and Refunds
Log in to your account. Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
Agents available. Chat now. Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
Need help? Find the answer to your question in 3 simple steps, contact the KLM Customer Contact Centre or find a ticket office near you.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Reservations and ticket changes. Travel credit.