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Our Cargo Call Center is open every day to help with bookings, general inquiries and customer support. At this time, our call center is experiencing higher than normal call volumes. Save time and access your shipment details, make a booking, and track a shipment using our online booking system. 1-800-225-2752.
Accessible services help: 1-800-503-0101. Group reservations for ten or more passengers: 1-800-445-4435. Service is available 24/7. Hearing and speech disability (TTY) access is available. Dial 711 for relay services. Group travel hours: 6:00 am - 6:00 pm PT, Monday-Friday.
We're the only passenger airline in the U.S. with dedicated cargo planes, offering capacity to, from, and within the state of Alaska - and new twice-weekly freighter service to California (LAX). Or ship on our fleet of over 330 passenger aircrafts serving 100+ destinations in North America.
If you need help with your Alaska Airlines travel, or have questions about Virgin America, our website or mobile sites, flights that include partner airlines, and more, we’ve gathered all the ways you can contact us - including text messaging, phone numbers, mail addresses - all in one place.
Get your shipment scheduled in advance. Call 1-800-225-2752 or book online. Learn about cargo products and services. From small packages to charters, we offer a variety of options to move your cargo or freight to 100+ destinations.
Contact Us to make a booking by phone. Book Online. Known Shipper Status. Unless your shipment is eligible to ship under one of our exceptions, the TSA requires all shippers who wish to transport their goods by air transport with Alaska Airlines and Horizon Air to be Known. Interested in becoming a Known Shipper? Find more info below. Learn More.
Check our most frequently asked questions below. For answers to questions not included on this page, please contact us. Contact Us.
