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We're here to help. Manage your flight booking, find answers or provide feedback online. If your question or situation is complex, our friendly team is ready to assist you.
- Plan
Before you travel, discover our destinations, timetables and...
- Sign In
Chętnie wyświetlilibyśmy opis, ale witryna, którą oglądasz,...
- Book
Book flights from the UK to New Zealand, Los Angeles and...
- Airpoints
Airpoints™ is Air New Zealand’s loyalty programme, and our...
- Experience
Step into the Air New Zealand Experience. At the airport...
- Phone Numbers
Our English-speaking contact centre in New Zealand can be...
- Plan
Special assistance. Find out how to arrange special assistance on your flight. Arrange assistance. Easily manage your flight booking online. You can view, change and cancel your bookings, select a seat, order a special meal, add an extra bag and more through manage booking. Use your booking reference ending in "H" and family name.
Easily manage your flight booking online. You can view, change and cancel your bookings, select a seat, order a special meal, add an extra bag and more through manage booking. Use your booking reference ending in "H" and family name.
Our english speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on 0064 9 357 3000 (International charges will apply). Local contact details: Calling from outside of Europe. Travel Agent website (Exclusive to Travel Agents only) www.airnewzealandtrade.com.
Manage, change or cancel flight bookings. Need to make changes to your flight? Just sign in with your six digit booking reference. You can find it in our confirmation emails. Booking Reference. Family name. Continue. Update your contact details. Adding or confirming your contact details will help us keep you updated if anything changes.
Visit our regional contact page or international contact page for more information. Academy of Learning. If you're interested in a career in aviation, visit our Academy of Learning page for more information. Email: learning@airnz.co.nz
Our English-speaking contact centre in New Zealand can be contacted on +64 9 357 3000 (international charges will apply). Deaf or hearing impaired? TTY assistance is available for deaf and hearing impaired via Relay UK Services .
