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3 dni temu · WASHINGTON (AP) — Air travel got more miserable last year, if the number of consumer complaints filed with the U.S. government is any measure. The Transportation Department said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before. The department said there were so many complaints that it took until ...
3 dni temu · Most of the rest were about travel agents and tour operators. ... and the ability to file a complaint. The department said it helped Southwest Airlines customers get more than $600 million in ...
4 dni temu · WASHINGTON – The U.S. Department of Transportation (DOT) today released data on the submissions (complaints, inquiries, and opinions) it has received from consumers about air travel for June-December 2023 and the full calendar year 2023. The submissions about air travel in calendar year 2023 are the highest number on record except for calendar year 2020.
2 dni temu · By The Associated Press. WASHINGTON — Air travel got more miserable last year, if the number of consumer complaints filed with the U.S. government is any measure. The Transportation Department ...
4 dni temu · The increase in complaints came even as airlines cancelled far fewer US flights — 116,700, or 1.2 percent of the total, last year, compared with about 210,500, or 2.3 percent, in 2022, according ...
4 dni temu · More than two-thirds of all complaints last year dealt with U.S. airlines, but a quarter covered foreign airlines. Most of the rest were about travel agents and tour operators.
3 dni temu · U.S. Transportation Department officials last year were up to their necks in complaints submitted by air travelers over everything from delays and cancellations to accommodations for disabled...
