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Contact Us. Have a question? Let our new virtual travel assistant, Chuck, help you out! It's easy--now you can chat with Chuck here! If you prefer, you can email Chuck here or at inquiries@megabus.com and he will get back to you with a smile within minutes.
Browse our list of mostly commonly asked questions to to learn about booking with megabus and how to prepare for your upcoming trip.
Contact Us. Need help? Let our new virtual travel assistant, Chuck, help you out! Just email Chuck here or at customerservice@megabus.com and in minutes, he will be able to assist you.
Browse our commonly asked questions for answers pertaining to making a reservation.
megabus offers safe, convenient, affordable bus service. Online bus ticket booking available.
Customers who are currently travelling and require immediate assistance and any urgent wheelchair space bookings for travel within 48 hours should call us on +44 (0) 141 352 4444* at any time. *Customer service advisors are available between 08:00 to 18:00, seven days a week.
When travelling on megatrain services, you'll need to contact the East Midlands Railway assisted travel team on +44 (0) 3457 125 678, or use the TextDirect service: 18001 followed by 03457 125 678 to arrange special assistance.
