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  1. Earn KrisFlyer miles every time you fly Singapore Airlines, and accumulate miles to redeem or upgrade your next flight. What’s more, you can mix miles and cash to offset the cost of your ticket.

  2. Contact us. If you are facing any issues or have any queries, please first take a look at our self-help resources available for you below. For urgent help or if you are flying within 72 hours, contact us using the information provided below.

  3. We’re here to get you the support you need. Whether you need to resolve an issue, arrange for special assistance, or ask a question, use this support form and we’ll get back to you as soon as we can. For urgent help, contact Singapore Airlines.

  4. Use miles for flights and upgrades. Earning KrisFlyer miles is easy. So is redeeming them for award tickets and flight upgrades. Choose flights to over 1,000 destinations in more than 170 countries. Along with upgrades on Singapore Airlines and partner airlines.

  5. Earn miles when you fly with Singapore Airlines Group and our partners. And unlock hidden miles every time you use your credit card to shop, dine, and spend on everyday things. Earn also when you travel, book holidays and hotel stays, and rent cars for your trips.

  6. KrisFlyer Milestone Rewards are awarded automatically when you have earned the required Elite miles on flights operated by Singapore Airlines, and/or Scoot in a single calendar year, from 01 January to 31 December.

  7. Miles calculator. Where will your miles take you next? Simply input your favourite destinations to find out how many KrisFlyer miles you could earn on your next Singapore Airlines flight, or how many you'd need to redeem or upgrade a flight.

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