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  1. The Attorney General, through the Bureau of Consumer Protection, provides a mediation service to consumers where an attempt may be made to mediate your individual consumer complaint if it falls within the jurisdiction of the office.

  2. Based upon consumer complaints or investigations, the Bureau is authorized to take formal legal action against persons and organizations who engage in unfair and deceptive conduct in the advertisement or sale of goods or services within the Commonwealth.

  3. The Pennsylvania Office of Attorney General receives more than 50,000 complaints and referrals each year, which allows us to fight on your behalf. You can submit a complaint online or by printing out and sending a form into our office.

  4. 1 cze 2023 · Pennsylvania consumers can email us at consumer@paoca.org or call the OCA’s toll-free call center at 800-684-6560. Members of OCA staff respond to all customer contacts by providing information or by otherwise helping consumers resolve their complaints and concerns with their utility provider.

  5. www.puc.pa.gov › complaints › informal-complaintsInformal Complaints | PA PUC

    The PUC's Bureau of Consumer Services (BCS) recommends filing an informal complaint as a first step, before taking matters before an administrative law judge for adjudication. It's a shorter, less complicated process. Find out how the informal complaint process works and what to expect.

  6. 8 lip 2024 · File a consumer complaint with the Pennsylvania Attorney General. Learn about the process, types of complaints, and what to expect after filing.

  7. 8 lut 2024 · PA Office of Consumer Advocate – OCA FY 22-23 Infographic – Informational on OCA Infographic – Presentation to BCS February 8, 2024. ... Harrisburg, PA 17101-1923 Email: consumer@paoca.org Toll Free: (800) 684-6560

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