Search results
Services and information. Consumer complaints. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Consumer affairs offices across Canada. Contact information for federal, provincial and territorial consumer affairs offices. Consumer policy research.
The Complaint Roadmap: Learn how to file a consumer complaint with the Office of Consumer Affairs about the products and services you purchase in Canada. The Complaint Roadmap: Step 1: Getting Started; Step 2: Know Your Rights in Canada; Step 3: Know Your Rights in Your Province; Step 4: Preparation; Step 5: Contact the Business; Step 6: Put it ...
Navigate consumer complaints through the different levels of government and non-government channels with advice and tips from the Office of Consumer Affairs.
Complaints. The Complaint Roadmap. Learn more about the complaint processes for different consumer issues. Consumer Hub. Find answers to your transportation, financial services and telecommunications and broadcasting questions. Legislation. Federal, provincial and territorial consumer affairs offices.
Filing a complaint about financial products and services. Steps for making a complaint to a bank or other federally regulated financial institution. Accepting credit and debit card payments. Merchants' rights, how card payments work, choosing a service provider. Managing your money.
12 lis 2015 · File a complaint against a business or search the Consumer Beware List. Travel and entertainment. Ticket sales, booking a trip, buying a timeshare and information on Ontario’s movie rating system. Vehicle ownership. Buying a car, getting car repairs, or getting towed. Consumer protection for businesses.
Contact the salesperson, retailer or business when you have a complaint about any goods or services you bought. When there is a complaints department, use it. When there isn’t, talk to someone in authority, such as a manager. A face-to-face discussion is best. Be firm and businesslike, but polite.
