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Learn how to pay your utility bill online through the City's web portal, by phone, by mail, or in-person. You can also enroll in paperless billing, set up AutoPay, or request a payment plan.
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Learn how to pay your water bill online or by other methods, and access various programs and services for utility bill relief and exemptions. Find quick links to utility billing information and support.
Easily manage your utility account online: Pay your bill. Enroll in paperless billing. Set up AutoPay or SelectPay. Set up a payment plan. Sign Me Up.
Please enter your utility account number and service zip code below. Your account number must be entered exactly as it appears on your utility bill, including dashes. For example, 123456-123456.
Pay your water, sewer, garbage, and water-sewer tax bills online with your account number and zip code. Continue to the payment portal to make a secure transaction.
Pay your water bill and other City fees online from your computer or phone. The City of Chicago is adding more payment options and services on pay.cityofchicago.org.
Please enter the information exactly as it appears on your bill, including dashes. For example, 123456-123456. Click Sample Statement link here to see a typical bill.
