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  1. Envoy Air Online Check in opening from 48 hours to 30 minutes prior to your scheduled flight time. You can print your Boarding pass (Confirmation Slip) at the end of the Envoy Air Web Check-in.

  2. Already have a Direct Express ® card? For all questions related to the Direct Express ® card, cardholders should call: Customer Service 1-888-741-1115. Hearing impaired 1-866-569-0447. International 1-765-778-6290.

  3. Contact Us. Reach out to us if you need help. 1-888-741-1115. Call us to: Open or check the status of a dispute. Verify your bank information for a card to bank transfer. Let us know when you travel outside the US to prevent suspected fraud alerts. Translation services are available in 200 languages. Hearing Impaired1-866-569-0447.

  4. Envoy Support is available 24 hours a day, Monday through Friday, and Sunday from 1 to 9 p.m. PT! Reach us via email at [email protected] or through live chat on our website or mobile apps. To start a live chat, click on the red circle in the bottom-right corner of any dashboard.envoy.com web page.

  5. How to Reserve and Check-in via the web dashboard. To reserve and check in: Navigate to the Envoy dashboard > Your Schedule. Click Schedule next to the day (s) you plan to be onsite. If your company has a registration flow, click Register and fill out your company's health check.

  6. Envoy Air contact details including website, email, and social media pages. We have domestic, international and US 800 phone numbers.

  7. Check your balance/hear transaction history. Select or change your PIN. Ask questions about card use.

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