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2 kwi 2024 · Automated Help—Our new speech-enabled phone system answers general questions 24 hours a day. Dial 800-375-5283 (TTY 800-767-1833, VRS 877-709-5797) and ask your question in English or Spanish.
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Contact Us. Did you know you can use the USCIS online tools...
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2 kwi 2024 · Contact Us. Did you know you can use the USCIS online tools and resources to manage your case? You can check your case status, see our case processing times , change your address, and more on our website.
11 kwi 2024 · To speak to a live person at USCIS, call their toll-free phone number at 1-800-375-5283. The USCIS Contact Center operates on a two-tier model, with Customer Service Representatives (CSRs) handling basic queries and technical difficulties, while Immigration Service Officers (ISOs) address case-specific questions.
Call USAGov. Chat with USAGov. Top. The U.S. Citizenship and Immigration Services (USCIS) is responsible for processing immigration and naturalization applications and establishing policies regarding immigration services.
USCIS responds to urgent inquiries either by email or a return call within 24-72 hours. USCIS aims to respond to non-urgent inquiries within 30 business days.
Hours of Operation. Automated information is available 24 hours a day, 7 days a week. Live assistance Monday through Friday: Alaska: 8:00 AM – 5:00 PM local time. Hawaii: 8:00 AM – 4:00 PM local time. Puerto Rico, Virgin Islands: 9:00 AM – 6:00 PM local time. Anywhere else in the US: 8:00 AM – 6:00 PM local time.
We provide a broad range of services and information through our website. We also provide nationwide information and service by phone at 1.800.375.5283. TDD for the hearing impaired is 1.800.767.1833. USCIS has established a toll-free military help line, 1-877-CIS-4MIL (1-877-247-4645), exclusively for members of the military and their families.
