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Travelocity's service has been highly disappointing. Their website is cluttered and difficult to navigate, making the booking process unnecessarily complicated. Customer service is nearly impossible to reach, and when you do, representatives are unhelpful and often rude.
8 cze 2024 · View customer reviews of Travelocity. Leave a review and share your experience with the BBB and Travelocity.
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Travelocity has a rating of 2.6 stars from 385 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Travelocity most frequently mention customer service, credit card, and rental car problems.
Travelocity is owned by Expedia, so at least you know it's legit. The cheaper the site (orbitz, priceline, etc.), though, the less flexibility you have (cancellation fees, modifications, etc.), and the more sacrifices you make, be it in travel time, departure time, stopovers, etc.
Travelocity, take the money and run. I booked a rental car through Travelocity with Thrifty Rent a car in Dallas/ Ft. Worth. Online, I was offered a discount by paying at that time vs. upon pickup, which I did...$540.
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