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Please log in to your account at SmarTrip.wmata.com now to verify your email address. 1-888-SMARTRIP (1-888-762-7874). If your serial number looks like one of these, you DO need a replacement card. If your serial number looks like this, you DON’T need a replacement card.
- Card Replacement: Provide Card Information
Please indicate the type of your card by matching the serial...
- Go Card Replacement | WMATA
If your card was never enrolled in SmartBenefits, you can...
- SmarTrip® Store - Washington Metropolitan Area Transit Authority
To add value or a pass to an existing SmarTrip® card or...
- Card Replacement: Provide Card Information
If your older SmarTrip card was ever enrolled in the SmartBenefi ts ® program, you cannot replace your card using this mail-in process. Please visit wmata.com/CardReplacement and follow the instructions to replace your card online. If you have any questions, please call us at 1-888-SMARTRIP (1-888-762-7874). SmarTrip® card REPLACEMENT FORM ...
Please indicate the type of your card by matching the serial number on the back of your card with the pattern that is circled on the images below. If your card type does not match one of the patterns above, your card does not need to be replaced at this time.
If your card was never enrolled in SmartBenefits, you can visit the Metro Sales Office located at 655 Virginia Ave SW, Washington DC 20024 to replace your card in-person (check the website for up-to-date hours of operation).
Call 1-888-762-7874 or email smartrip@wmata.com to cancel your card and request a new one. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. Register your new SmarTrip ® card to protect both your personal funds and you transit benefit.
To add value or a pass to an existing SmarTrip® card or CharmCard®, Log In or Create a New Account. SmarTrip® is required for travel on Metrorail and is the best way to pay when riding Metrobus and regional buses around metropolitan Washington DC.
9 kwi 2021 · If you have an older Metro SmarTrip card, you’ll need to replace it soon. Metro is upgrading its fare payment technology and will be phasing out the original SmarTrip cards.
