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Check-in deadlines are designed to guarantee that flights can depart on time. Before this deadline you must be in possession of your boarding pass, even if you have already checked-in online or via your mobile or been checked in automatically, and you must have checked in your baggage.
Fast, simple and digital - have your Covid-19 travel documents checked in advance. This means your boarding pass can be issued in advance once your document check has been completed successfully.
Please check in as usual from 24 hours before the start of your trip via our online check-in. To online check-in For transfer connections, please also check in for the train connection even if you decide to travel to Frankfurt or Munich by another means of transport.
Find the most important information about entering your destination country: regulations for Corona test certificates and local test centres, as well as local quarantine regulations. Simply enter your departure and destination airport here.
Online check-in. Use our online check-in at home or on the move from 30 hours before departure. To online check-in. To the Lufthansa app. Late-night check-in. Take advantage of the opportunity to drop off your baggage at some airports the night before your flight to save valuable time on the day of departure.
There were 4 choices at the time I cancelled and after I selected refund, there was no notification from Lufthansa that I was not entitled to a cash refund AND the customer reps kept telling me that my refund was being processed and to wait 4-6 weeks.
Due to COVID-19 Luthansa cancelled our flight for April 22 from YVR to Copenhagen. Every time I called the lady said it is in the process of the refund. I called 3 times already and everytime I have waited for over 30 minutes. Sent them emails, they came back and asked you to go to their site which going round and round.
