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  1. Did you know? You can easily resolve some of your queries yourself. Miles & More Self Services. This information has helped many of our members. All help articles. Help & Contact - Your Miles & More Service Team is there for you.

  2. How do I contact the Miles & More customer service team? The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  3. Der Miles & More Kundenservice ist über verschiedene Wege für Sie da. Sie können Ihre Anfragen über unser vorbereitetes Kontaktformular oder per Telefon an das Miles & More Service Team richten. Oder schreiben Sie uns: Zum Kontaktformular.

  4. Direct. Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.

  5. For detailed questions about Miles & More at Frankfurt Airport Shopping, please contact our customer service. Telephone support is available Monday through Friday from 9:00 a.m. to 7:00 p.m. and Saturday and Sunday from 10:00 a.m. to 6:00 p.m. at

  6. Information about flights, bookings, prices, reservations and customer relations is available here. Miles & More frequent flyer programme You can find more information about Miles&More, such as FAQs, e-mail contacts etc here .

  7. With Miles & More, you can earn Points (Points, Qualifying Points, and HON Circle Points) on every one of your Lufthansa flights, and these will help you achieve frequent flyer status. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter.

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