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  1. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  2. As soon as you have successfully registered with Miles & More, you can use all our frequent flyer programme services with your valid service card number and the associated personal identification number (PIN). Both numbers also serve as your login for your personal online area.

  3. Your service card number can be found in your registration confirmation email. You can also find it: · In your account on the Miles & More website or in the app under “Card” · On your Miles & More Credit Card (if you have one) · In your Austrian Airlines, Brussels Airlines, Lufthansa and SWISS accounts PIN/password

  4. Pay for all your daily purchases with your SWISS Miles & More American Express credit card. Every mile gets you closer to your first award flight to your dream destination. You also protect the miles you’ve already earned every time you use your card.

  5. Travel ID gives you access to the digital channels of the Lufthansa Group airlines and Miles & More. What benefits do I get from Travel ID? Simple: single login with your email address.

  6. With Miles & More, you can earn Points (Points, Qualifying Points, and HON Circle Points) on every one of your Lufthansa flights, and these will help you achieve frequent flyer status. As a result, you will soon be able to enjoy privileges that will make flying even pleasanter.

  7. In an effort to make your account more secure, we would request you to verify your email address and mobile number to access your Club Vistara Account. Please be assured that this is a one-time requirement only.