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  1. If you have a defaulted federal student loan owned by the U.S. Department of Education (ED), immediately contact ED’s Default Resolution Group. They will help you figure out the best way to resolve the default based on your individual circumstance. Default Resolution Group 1-800-621-3115 1-877-825-9923 TTY for the deaf or hard of hearing

  2. If your loans are held by the U.S Department of Education, you can take advantage of Fresh Start in one of the following ways. Phone —Call the Default Resolution Group at (800) 621-3115. Online —Visit myeddebt.ed.gov and follow the steps below. Mail — Write to P.O. Box 5609, Greenville, TX 75403.

  3. Time is running out to enroll in the Fresh Start initiative to get your loan out of default. This program will be ending on 9/30/2024 so it is important to act now. Please access your account and review the Account Information page to submit a request for Fresh Start or call us at 1-800-621-3115.

  4. studentaid.gov › help-center › answersFederal Student Aid

    REPAYING LOANS. Contact the Default Resolution Group by. Phone: 1-800-621-3115. 1-877-825-9923 TTY for the deaf and hard of hearing. Regular Correspondence Address: U.S. Department of Education. P.O. Box 5609. Greenville, TX 75403-5609.

  5. studentaid.gov › announcements-events › default-fresh-startFederal Student Aid

    Learn how to get out of default and restore your eligibility for federal student aid with our Fresh Start program.

  6. 5 cze 2023 · Once new aid is disbursed to borrowers under the Fresh Start initiative, ED will transfer the borrower’s eligible defaulted federal student loans to a non-default servicer, which will remove the default status of the loans from borrowers’ credit reports.

  7. Borrowers need to opt into Fresh Start to get their loans out of default and access the program’s full benefits. The deadline to sign up is Sept. 30, 2024.