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  1. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  2. Although we would ask that you reach out to American Airlines Customer Relations first, you can log your complaint with CAAs Passenger Advice and Complaints Team (PACT) by completing the online complaint form via the CAA website.

  3. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  4. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.

  5. American Airlines Group. 1 Skyview Drive, MD 8B351. Fort Worth, TX 76155. investor.relations@aa.com. (682) 278-0999. For Customer Relations inquiries, please visit: www.aa.com/customerrelations. Print this page. Email Alerts.

  6. 11 cze 2024 · English: 800-433-7300 (Available 24/7) This number serves as the primary contact channel for inquiries and offers a free way to reach American Airlines’ customer service. Ideal for general questions, bookings or if necessary for support.

  7. 11 sty 2024 · If something went wrong during your travels, it's best to contact American Airlines online — whether it's filing a refund claim, checking the status of a lost bag or filing a complaint.

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