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When using SMS service, always make sure that the last digits of the beneficiary’s account number correspond to the account number stated in the activating SMS. Before you start using your PIN, E-PIN or CitiPhone PIN, make sure that nobody has accessed them before.
Contact a Citi customer service representative by phone, mail or live chat and receive immediate support for your Citi account today.
Activating your card is easy. Fill in the information below to get started. For your account security, avoid using a public or shared computer when inputting your ATM, Debit, or Credit Card number or other sensitive information.
All you need to do is activate the electronic version of your credit or debit card in the Citi Mobile® appl, before receiving the physical card.
*Otherwise you can call us on 0800 00 55 00 (+44 207 500 55 00 from overseas) and use your t-PIN to activate your card via our automated service.
If you have not registered your phone number or do not have your mobile phone with you you can call CitiPhone and use your T-PIN to activate your card via our automated service. Cancel CONFIRM
Please call Citiphone if you want to check that we have the correct mobile number. Once you have entered in the One Time Password, you can then self-select your user ID and password which can be used to login to Citibank Online.
