Search results
Activating your card is easy. Fill in the information below to get started. For your account security, avoid using a public or shared computer when inputting your ATM, Debit, or Credit Card number or other sensitive information.
i. Your card number. This is the 16 digit number on the front of your debit card. Note that the card must be activated. ii. The Valid thru date on your card. iii. Your date of birth. Once you provide those, we then send a One Time Password” to the mobile phone number that we have on file for you.
When using SMS service, always make sure that the last digits of the beneficiary’s account number correspond to the account number stated in the activating SMS. Before you start using your PIN, E-PIN or CitiPhone PIN, make sure that nobody has accessed them before.
All you need to do is activate the electronic version of your credit or debit card in the Citi Mobile® appl, before receiving the physical card.
For more information or assistance please contact Citi Customer Services by calling the phone number on the back of your Citi card.
If you have not registered your phone number or do not have your mobile phone with you you can call CitiPhone and use your T-PIN to activate your card via our automated service. Cancel CONFIRM
You have the opportunity to customize your PIN number by calling the 24-hour automated telephone system. Once set it is available for immediate use. Please call: 1-800-200-7056. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number
