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Only use the number on the back of your Link card 1-800-678-LINK (5465), Illinois Link Card Website (ebtEDGE.com) or the ebtEDGE app to access your Link account. Use the Illinois Link Card Website (ebtEDGE.com) or the mobile app ebtEDGE to protect your card. Find ebtEDGE in your app store.
Phone-to-phone instant transfers – all you need is the phone number of the recipient. Payments without providing card details. You can use BLIK in the latest version of the Citi Mobile ® app – BLIK payments are available both for Personal Account and Credit Card holders.
Already have an Illinois Link Card? Manage My Illinois Link Card and learn more about your Link card such as, Check your Link account balance. Report a lost or stolen Link card. Order a replacement Link card. Select your first PIN or change your current PIN. Check recent purchases and withdrawals.
You can use the toll-free number (1-800-678-LINK) or the web site at www.Link.Illinois.gov to get a history of your card use, check your benefit balances, select a PIN, report a lost, stolen or damaged Illinois Link card or request a replacement card by mail. Please allow seven (7) days for mail delivery.
For payments received without the 16-digit card number, it could take longer than 1 business day to post on your card. You can check your card payments in our CitiManager Mobile App!
If you don't have your receipts, you may check your balance on the Internet at Illinois Link Card Website or you can call Customer Service Number on the back of your card. You should always know your account balance before you shop.
To check your Link account balance. Look on your last receipt, if you have it. Go to the Illinois Link Card Website. Call the Illinois Link Help Line 1-800-678-LINK (5465) or 1-877-765-3459 (TTY) Get your balance at a store that accepts the Link card.
