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Contact Us. Customer service is available 24/7. Contact information for cards that begin with. 5332 48. Customer Service. 1-888-741-1115. Hearing Impaired. 1-866-569-0447. International. 1-765-778-6290. You can also write to us at. Direct Express ®, Payment Processing Services. P.O. Box 245998 San Antonio, TX 78224-5998. 5115 63. Customer Service.
Let us know when you travel outside the US to prevent suspected fraud alerts. Translation services are available in 200 languages. Hearing Impaired1-866-569-0447. International Center1-765-778-6290. Translation services are available in 200 languages.
For all questions related to the Direct Express ® card, cardholders should call: Customer Service 1-888-741-1115. Hearing impaired 1-866-569-0447.
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When calling the Customer Service Department from outside the United States, you should call 1 (765) 778-6290 (collect), or visit the Direct Express ® website at www.USDirectExpress.com. See question 5.8 for information about the languages available when you contact Customer Service.
To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-888-741-1115). For TTY, call 1-866-569-0447. The International Collect Direct Express phone number is 1-765-778-6290. The automated customer service line is 1-888-741-1115. Automated help is available 24 hours a day, seven days a week.
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