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YOU CAN. Check your balance/hear transaction history. Select or change your PIN. Ask questions about card use. Dispute a transaction. Report lost or stolen cards. Set up optional services.
Contact Us. Reach out to us if you need help. 1-888-741-1115. Call us to: Open or check the status of a dispute. Verify your bank information for a card to bank transfer. Let us know when you travel outside the US to prevent suspected fraud alerts. Translation services are available in 200 languages. Hearing Impaired1-866-569-0447.
If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card. YOU CAN. Check your balance/hear transaction history. Select or change your PIN. Ask questions about card use. Dispute a transaction.
Contact Us. Already have a Direct Express ® card? For all questions related to the Direct Express ® card, cardholders should call: Customer Service 1-888-741-1115. Hearing impaired 1-866-569-0447. International 1-765-778-6290. Do you need an interpreter?
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Login. Register for an Account. The Direct Express® Debit MasterCard®. A safer, more convenient way to receive federal benefits. Use Direct Express® on the go. Direct Express® is a safer, more convenient way to receive federal benefits.
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