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To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. We recommend that you report any suspicious or fraudulent correspondence.
Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive correspondence you think may not be from Amazon, please report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
11 maj 2024 · The Amazon customer service scam starts with an unsolicited call from spoofed numbers showing “Amazon” or their support lines. Scammers use robocalls to conduct mass outreach to numbers in the hopes of catching targets off guard.
Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing".
If you receive a suspicious SMS claiming to be from amazon (sometimes called Smishing), here are some things you can look out for: Scam texts will often say there is a problem with your account, ask you for sensitive information like passwords, or state that you are owed a refund.
Learn to identify, prevent, and report scams. Communication received by: Email; Phone Call; SMS; How do I know if an e-mail is from Amazon? Spoof or phishing emails are fraudulent emails attempting to get your personal information. They are generally made to look like they are coming from Amazon.
