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  1. To pay your bill using our automated Pay by Phone system, dial 1-866-424-8002 and follow the prompts. You can pay using your checking, savings or debit/credit card account. Pay by Phone is available 24 hours a day, seven days a week, and can be used for personal, business and farm & ranch policies.

  2. Call us anytime at 1-800-MYAMFAM (1-800-692-6326). We’re here for you 24/7 via our automated pay-by-phone system and claims. Billing and MyAccount assistance from a live representative available Monday – Friday, 7 AM - 10 PM CST; Saturday, 8 AM - 8 PM CST; Sunday, 12 PM - 8 PM CST.

  3. Need to make a payment now? Simply click the Pay Now button below and pay your bill directly from your personal bank account, debit or credit card. Note: You’ll need to provide your bank or credit card information, billing account and policy information each time you make a payment using Pay Now.

  4. Let us keep you moving with My Account — your secure, 24/7 access to American Family Insurance policy details and bill pay options. Need to file a claim, contact your agent, or get instant proof of insurance? My Account has you covered.

  5. Please provide your contact information along with any other details that could help such as your claim number, policy number and your agent’s name. If you have files to attach you may do so at the bottom. Or, for immediate assistance please call us at 1-800-692-6326. First name. Last name. Address. City.

  6. Call us toll free at 1-888-755-3064, from 7:30 a.m. to 5 p.m. Central Time, Monday through Friday. For your convenience; you may leave a message on our answering service, which is available 24 hours a day, seven days a week. We'll return your call the next business day.

  7. Make a Payment. Lets start with verifying your policy details. Your Policy Number. What is your business location zip code?

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