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  1. Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.

    • Find Your Trip

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  2. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  3. Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.

  4. Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account

  5. Learn how to change your American Airlines trip online and find answers to commonly asked questions about reservations and tickets.

  6. Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.

  7. Contact Information. Website: https://www.aa.com. Phone: +1 800-433-7300. READ MORE. Help, Tips, & Info on Airlines and Flying. Beyond the customer service info provided here for American airlines (AA), we have much more information to help guide you on your air travel:

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