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Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.
- Receipts and Refunds
Customer service FAQs Send us a letter Mail to: American...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
Get quick answers to your travel questions 24 / 7 with...
- Customer Service FAQs
The 24-hour refund policy applies to all ticket types, but...
- AAdvantage Account Service
AAdvantage® customer service; AAdvantage® customer service...
- Technical Support
Join for free How do I create or ... American Airlines Cargo...
- Trip Insurance
Contact by mail or phone. Allianz Global Assistance 9950...
- Receipts and Refunds
Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free. Cell phone rates may be higher than landline rates.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Contact us online. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination. Need help with something else? Contact us by mail.
Go to Whatsapp. If you are contacting us about an existing reservation, prepare its number in a prominent place before calling the consultant or, if you're filling in a form, remember to include your reservation number in your message - this way we will be able to provide you with faster and more efficient assistance.
Telephone: 1-877-4282228. Daily, 7am - 11pm: Eastern Standard Time (EST) Book hotels, cars and holidays. Enquire about refunds for flight bookings.
Customer Centre: +322 6200 891. Reservations, Customer Service and Flying Club. Opening hours: 24 hours a day, 7 days a week