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  1. This information has helped many of our members. All help articles. Help & Contact. Help & Contact - Your Miles & More Service Team is there for you.

  2. Your service card number can be found in your registration confirmation email. You can also find it: · In your account on the Miles & More website or in the app under “Card” · On your Miles & More Credit Card (if you have one) · In your Austrian Airlines, Brussels Airlines, Lufthansa and SWISS accounts PIN/password

  3. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Summary of all help articles. Our customer service team will be happy to help you with any other requests you may have. You can find the different ways to contact us here.

  4. Contact American; AAdvantage® customer service; AAdvantage® customer service Account service Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily 7 a.m. – 10 p.m. (CT) Outside the U.S. and Canada. Reservations and ticket changes Award travel Within the U.S. and Canada

  5. Types of travel credit. *Can’t be used for extras like seats or bags. **For Trip Credit issued on or after April 2, 2024, AAdvantage® members have 12 months to use their Trip Credit when canceling their trip on aa.com or the American app and their AAdvantage® number is included in their reservation. Non-AAdvantage® members have 6 months.

  6. How to change or cancel your trip. Find the value of your travel credit. AAdvantage ® award travel. Check-in and arrival. Delayed or canceled flights. Bags. Receipts and refunds. AAdvantage® program. AAdvantage ® account service. Request miles. Reactivate miles. Log in to your account. Need your AAdvantage ® number? Create or reset your password.

  7. Earning AAdvantage® Miles. You earn AAdvantage® miles for Net Purchases made by you and/or any authorized user(s) of your Card Account as follows: • You earn 1 AAdvantage® mile (awarded as 0.5 base miles plus 0.5 bonus miles) for every $1 spent on eligible Net Purchases –made with your Card Account on eligible tickets, goods and services purchased directly from American Airlines ...

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