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  1. We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

    • Help & Contact

      Help & Contact - Your Miles & More Service Team is there for...

    • Login with User ID

      We would be happy to help you further with information about...

    • Help & Service

      Two-factor authentication is a security process that...

  2. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

  3. Travel ID is the easy way to access your Miles & More account and your Austrian Airlines, Brussels Airlines, Lufthansa and SWISS accounts. If you update your profile details in one account, the changes will be automatically implemented across all accounts.

  4. Update your information ; Request flight miles ; Request missing partner miles ; Close your AAdvantage ® account

  5. Find your trip on aa.com to check in online, change or cancel your reservation, add special requests, and redeem Trip or Flight Credit.

  6. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.

  7. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.

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