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  1. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  2. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  3. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account.

  4. We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

  5. Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online Use our online Customer Relations form for a faster response than sending a letter through the mail.

  6. Direct. Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.

  7. Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form The information we’ll need: Your contact information, mailing address and email address ; Your confirmation code or ticket number