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  1. We would be happy to help you further with information about redeeming miles online, or you can contact us by telephone.

    • Help & Contact

      Help & Contact - Your Miles & More Service Team is there for...

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      We would be happy to help you further with information about...

  2. How do I contact the Miles & More customer service team? The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  3. Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  4. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  5. Contact us by mail. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. Contact us if you have compliments, concerns or questions about your travel.

  6. We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.

  7. Refund Customer Service Hours: Monday - Friday 8:30 a.m. - 12:30 p.m. and 1:30 p.m. - 4:30 p.m. (Central Time) Fax: 800-892-3447; International Fax: 480-693-2759