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  1. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  2. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  3. We would be happy to help you further with information about Miles & More Selections online, or you can contact us by phone.

  4. Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip.

  5. Contact Customer Relations with compliments, concerns and questions about your past travel. Contact us online Use our online Customer Relations form for a faster response than sending a letter through the mail.

  6. If you no longer have access to the mobile phone number you have stored, please contact the Miles & More Team. Contact

  7. Operational Hours: Monday - Sunday 6:00 a.m. - 8:00 p.m. (Central Time) Email: american.support@aa.com; Phone: 800-621-8489; Be prepared to enter your 7-digit IATA number, or the 6-digit CART number for your contracted corporate account