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  1. Phishing scams and fraudulent communication. Phishing can include phony phone calls, emails, faxes, contracts and postal mailings. The communications are sent in hopes of collecting personal or account information (usernames, passwords, email addresses, credit card and social security numbers).

  2. 29 mar 2023 · That email had the subject line “Please Contact Us to Secure Your Account,” and did indeed come from an American Airlines email address. It read as follows: Please contact AAdvantage Customer Service regarding the unauthorized access to your AAdvantage account.

  3. Miles & More never sends emails in which we ask you to enter your user-ID, specifically your PIN or perhaps your access details to your email inbox. Please do not respond to messages with this or similar content.

  4. On September 6th,2023 received notification that my account had been locked and to call Customer Service--I immediately called and waited on line to talk to Customer Service for 20 minutes--hung up and called back same thing.

  5. There is currently a fraudulent e-mail posing as American Airlines and our AAdvantage® program. Check the link for examples of those in circulation, and to learn what you can do to protect yourself....

  6. 19 kwi 2024 · Someone stole more than 400,000 miles from my American Airlines account. Here's what I did next and what you can do to prevent your miles and points from being stolen.

  7. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team. Our customer service team will be happy to help you with any other requests you may have.