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  1. Get quick answers to your travel questions 24 / 7 with Americans virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions

  2. The Miles & More customer service team can be contacted in a variety of ways. You can send your enquiries via our contact form or by telephoning the Miles & More Service Team.

  3. Did you know? You can easily resolve some of your queries yourself. Miles & More Self Services. This information has helped many of our members. All help articles. Help & Contact - Your Miles & More Service Team is there for you.

  4. Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Daily. 7 a.m. – 10 p.m. (CT)

  5. You use your service card number to identify yourself here: · With Miles & More and the airport lounges · At Worldshop · With our partners online or in store · Over the phone If you lose it. Contact us in writing using the contact form. Upload a copy of an official document such as an ID card, passport or birth certificate with the ...

  6. Need help? You can find answers, services, and contact details here. Easy. Direct. Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items.

  7. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.